- Weekly Seller Performance Roundup.
- Posts
- Major BB Manipulation / Jeff Bezos / Fake ED & Lord Of The Rings
Major BB Manipulation / Jeff Bezos / Fake ED & Lord Of The Rings
1️⃣ SP was in a pretty good mood this week, especially for ASINs (the suits so so); There are DS suspensions all over the place, and very hard to get reinstated or even the funds released; There is a major BB issue mainly in .ca where shipping price is not being considered that seems to be some manipulation with shipping templates; Some sellers have funds on reserve with no obvious reason.
2️⃣ A seller reported that CSPC ordered their product, tested it, and is issuing a recall. Please ensure your product is compliant to avoid issues down the road.
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4️⃣ Walmart seems to be canceling orders it suspects are being purchased for resale (qty limits). They may not want any resale, even if not drop shipped.
5️⃣ “To reactivate your account, please provide evidence that you have never owned a separate account and believe this deactivation was in error by providing supporting documentation. This includes but is not limited to any authorized or unauthorized relationship through a third-party company or evidence of account compromise. If we cannot substantiate the claim, your account will not be reinstated.”
6️⃣ “This is XXXX, I will be assisting you on your issue today.I am sorry to hear that some of your units were removed. I will do everything in my power to address your concern.As per our policy, these items are not eligible for reimbursement.”
7️⃣ “My name is XXXX, and I’m a member of the Amazon.com Executive Brand Relations Team. Jeff Bezo Escalation received your email and requested that I research this issue and respond on his behalf. I understand your situation, but please note that the Executive team requires that a case regarding specific issues be raised to our Selling Partner or Brand Registry Support teams first. Our Support teams are on hand to offer Selling Partners dedicated technical support, and should be the first point of contact for addressing any questions or concerns related to your Amazon Selling account. While we do understand that some of the processes can take time, we must ask that you initiate contact with the aforementioned channels before engaging the Executive Seller Selling Partner Relations teams.”
8️⃣ “Unfortunately at this time we cannot provide increases to capacity in the Canadian Marketplace. Storage space is not unlimited and in order to maintain safety and compliance at our FCs at times we have to limit the amount of product into our facilities. We apologize and hope you will remain patient during this time. Thank you for your patience and understanding.”
9️⃣ “The internal department has decided not to reinstate the listing due to product safety issue. The product needs to be tested by an ISO 17025 certified laboratory to an appropriate standard. You can consult with the lab to determine the appropriate standard for the product as a whole. We cannot accept documentation for just the component parts.”
🔟 TG group for seasonal sellers with unfair FBA restock limits; Fake ED & Lord Of the Rings.
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