Inform Act Suspensions / Deals Group Changes / Complaint Be ‘forgiven’

Hello all

1️⃣ INFORM ACT suspensions have begun with sales increasing for legitimate sellers; Suits were not in the best mood this week; ASGTG #10 will be Jan with details to follow; The “confirmation of country” issue still affects our sellers; Some emails and subsequent notifications on the dashboard appear out of sync and wrong;

2️⃣ As discussed, if you select the option to request the complaint be ‘forgiven’ if you do not intend to re-list the product and/or are unable to provide documentation/information to dispute/appeal the complaint.

3️⃣ Are you searching for top-notch wholesale products located right here and ready for immediate purchase? We’ve built an in-house software to automate our purchasing so that we can rely on in-depth ASIN data and a wealth of historical information, enabling us to make precise and strategic buying decisions for fast turnovers and fantastic ROI’s. We are looking to expand into wholesale and share our comprehensive purchasing sheets with sellers who can benefit from leveraging our game-changing software to make data-driven, informed purchasing decisions. Minimum of 15-20k in value per order. Reach out to [email protected] (Sponsored)

4️⃣ Not new but… “We already have a vendor relationship with this Brand, through which we source products directly from the Brand for sale by Amazon to customers. Please contact your Vendor Manager, Amazon Retail contact, or the Brand directly with questions or to add inventory for this product through Vendor Central.”

5️⃣ “We are reviewing the information you provided. No inventory will be disposed of while we are completing our investigation. To complete your identity and supply chain verification, provide the information requested below.”

6️⃣ Response from approvals team when future and past invoices were submitted.“Hello XXXXX , As of 04/XX/2023, your XXX listings have been removed. Your listings will remain removed and you will no longer be able to fulfill future orders with the listings. We cannot accept this invoice because it identifies an unverifiable supplier. We cannot accept this invoice because it was issued after the date we specified: 03/XX/2023.”

7️⃣ “We are here to help If you believe the classification was done in error, please email [email protected] with an explanation and all available evidence so we can review. If we confirm your products are restricted you will not be able to sell the below listed product(s) on Amazon.”

8️⃣ “Our team has presented your case accordingly along with all the extra details you provided, and after an exhaustive investigation our Performance Team has determined that your account will not be reinstated. Based in our internal policies, we can’t disclose any type of internal information related to processes, associates, buyers, sellers or other confidential areas of work.”

9️⃣ I explain the recent changes in the deals group here; The stolen goods issue is widespread and has affected even the largest accounts. I did a poll on how Amazon should handle  this issue.

🔟 [email protected] is pretty good for escalations and have been pretty nice lately.

Good Shabbos – Ed Rosenberg – ASGTG – The Voice of the SANE Seller