INFORM Act Glitches / Buyers Circumventing Bad Addresses / THE Amazon Escalations Team.”

Hello all

1️⃣ There are some more bogus suspended accounts posted on suspension horrors with some reopening; Amazon has a dedicated team working hard working through the stolen goods issue—some additional info from Amazon here. There were many INFORM act issues even for legitimate long-time sellers. The Suits are in a so so mood this week; ASGTG24 is Jan 10th.

2️⃣ “This product has been identified as unlicensed Smartphone or unlicensed unlocked Smartphone device that does not comply with Health Canada Innovation Science and Economic Development (ISED) requirements. Unlicensed products or products that do not meet licensing requirements are not permitted for sale on Amazon.ca. If you believe this decision was made in error please review the below checklist before submitting an appeal.”

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4️⃣ “We have zero tolerance for fake reviews. Our advanced technology and expert investigators stop the vast majority of attempts to publish fake reviews. We also take legal action against people and companies that buy and provide fake reviews.”

5️⃣ Some sellers complained about many “condition violations” showing up on the dashboard incorrectly.

6️⃣ Many sellers are receiving orders from banned addresses where buyers use funky characters  to circumvent this.

7️⃣ “YOU MAY BE ENTITLED TO A PAYMENT FROM A CLASS ACTION SETTLEMENT. Amazon is not a party to or otherwise involved in the class action lawsuit and is providing this notice only as a courtesy”

8️⃣ ‘Please do not reply to this email. Replies are routed to an unmonitored account that is used only for sending emails. …….. The Amazon Escalations Team.”

9️⃣ “Why did this happen? We observed one or more pricing-related communications or activity on your account taken after receiving pricing-related communications. Conduct that harms other sellers, customers, or Amazon, such as colluding with competitors, violates Amazon policies and the law. This includes, but is not limited to, fixing prices, rigging sales, or coordinating inventory with competitors.”

🔟 “8182 Error We have temporarily removed your ability to submit price updates for the rest of the day due to the high number of updates originating from your account. If you believe your price update privileges have been removed in error, please contact Seller Support by using the following link.”

Good Shabbos – Ed Rosenberg – ASGTG – The Voice of the SANE Seller 

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