Andy Just Dandy / TRO’s W/Out ASIN / Items Deleted From Suspended Accounts

Hello all

1️⃣ Suits were in a MEH mood this week with the notable exception of Andy J who was actively helping the sane seller community; Amazon employees are offering POA services  (unrelated to bribe cringe); New team “Abuse Escalations, Customer Trust and Partner Support”; Some sellers have complained about a BH tactic where competitors are leaving bad feedback using fake buyer accounts; SP has sent some TRO’s without ASIN. When the seller called to require the rep said “Figure it out!”

2️⃣ I joined the advisory group of Safex Market . Sign up here to join the early adapters; We are close to finalizing plans for ASGTG 23 event in Jan and then move the event to biannual.

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4️⃣ “It has come to our attention that products sold under this brand may not be manufactured in accordance with our Supply Chain Standards. Based on this information, these products will not be eligible for sale on Amazon until the brand and their manufacturers resolve the issues. We expect the brands and their manufacturers to provide working conditions that meet or exceed the criteria described in our Supply Chain Standards. “(HT HZ).

5️⃣ “We are glad to provide assistance on this matter. Your case is in good hands and I will do my best to assist you. I wish to inform you that at this time, Seller Fulfilled Prime is not open to sellers. The graduation process for Seller Fulfilled Prime is currently on hold. We will notify you when the graduation process is reinstated. In the meantime, we appreciate your patience.”

6️⃣ “If the seller continues insisting on emailing requesting the reinstatement, I would suggest you to reach out to @XXXXX and possibly cutting a Bin check review for the Seller ASINs. If after review the photos from the bin check confirms that the product is the very same of the recall notice, the only reinstatement path that the seller has is to follow the above 2 steps for reinstatement.”

7️⃣ “If your appeal is accepted and deviates again within 180 days, your account could be subject to disruption.”

8️⃣ Items deleted from a suspended account.

9️⃣ “A plan of action is required regardless of the actual authenticity of your items and is intended to help identify the reason for the customer complaints and how you intend to address them.”

🔟 “Please send the following information for the items listed at the end of this email:—A Valid and verifiable supplier who is verifiable with the brand.”

Good Shabbos — Ed Rosenberg – ASGTG – The Voice of the SANE Seller