- Weekly Seller Performance Roundup.
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- Amazon Sues FB Review Groups / TUL2 Losing Inventory / Cant E-mail Legal
Amazon Sues FB Review Groups / TUL2 Losing Inventory / Cant E-mail Legal
Hello all
1️⃣ Amazon sued 10k FB groups for review abuse; SP was not in a great mood this week being difficult on approvals and some average suspensions; There continues to be payment issues and these can only be resolved via escalations as even Amazon does not seem to know why it’s happening; amznsellerhelp on twitter overslept a few days this week and started answering around 10:30am Eastern.
2️⃣ An Amazon employee says sellers do not have permission to directly contact Amazon legal via email but says feel free to call. “I totally understand that you want to be transferred to the Amazon Legal team and I will do my best in order to help you with this matter. Currently we do not have a point of contact for the Amazon Legal team and we do not have the permissions or resources to hand off or forward your e-mail or documents to them. However, you could call corporate offices at (206) 266-1000 for insights on how to get in touch with the legal team.”
3️⃣ AMZ Innovate (November 7th, 2022) is a NYC-based conference exclusively for high-level 7 and 8-figure Amazon Sellers. Now in its exciting 4th year, this event will feature some of the best and the brightest in the industry – EVERYONE speaking is a 7 or 8-figure seller! Use code ASGTG to save $100 on your ticket TODAY (through 7/30) (sponsored)
4️⃣ “NOTE: Each hazmat employer must create and retain a record of current training of each hazmat employee, inclusive of the preceding three years, in accordance with this section for as long as that employee is employed by that employer as a hazmat employee and for 90 days thereafter. A hazmat employer must make a hazmat employee’s record of current training available upon request, at a reasonable time and location, to an authorized official of the Department of Transportation or of an entity explicitly granted authority to enforce the Hazardous Materials Regulations (HMR).”
5️⃣ Some sellers have reported lost inbound inventory in FBA warehouse TUL2 . Amazon is being very difficult in reimbursing these.
6️⃣ A few more have received this incorrectly this week “We have detected suspicious customer review activity on one or more of the products that you sell in our store. Due to this activity, we are reducing the discoverability of the affected products in search results and promotional channels in order to protect our customers from inauthentic reviews that might influence their purchase decisions.”
7️⃣ SP fixed their “amazon Handmade” issue except this template “We are still reviewing your account. We will send you an email when we finish the review. We appreciate your support and thank you for selling on Amazon Handmade“.
8️⃣ Some Sellers are receiving SMS saying their account is suspended for inactivity. This is a phishing spam text and ignore.
9️⃣ There have been some pretty insane BH attacks lately. “My name is Paul from Amazon Seller Support and I am reaching out to you regarding your message to us via Twitter regarding another buyer making multiple orders of your inventory. I regret to inform you that Social Media Escalations is unable to act on these reports.”
🔟 AH has been given targeted and useful information in recent weeks so definitely call when your stuck even if in the past you had a negative experience.
Good Shabbos — Ed Rosenberg – ASGTG – The Voice of the SANE Seller
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